Don Miguel Ruiz: How not to take things personally

  • March 17, 2016
  • By 92Y

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The second of don Miguel Ruiz’s four agreements is about not taking everything personally. Watch as Oprah says she thinks it’s one of the hardest to follow, and get the advice don Miguel gives a customer service representative about dealing with challenging customers.
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92Y

92nd Street Y (92Y) is a multifaceted cultural institution and community center located on the Upper East Side of Manhattan in New York City, USA, at the corner of E. 92nd Street and Lexington Avenue.

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